- +610370196710
- 0
Auzie Furniture has few different shipping methods for delivering furniture. We will advise you shipping charges prior to finalizing the order. The method employed depends on distance from a Auzie Furniture’s store, delivery address, and type of furniture. Not all options will be available for all orders. All furniture deliveries may or may not require a signature at the time of delivery.
It is the customer’s responsibility to measure to be sure that the items purchased will fit through all doorways, halls, stairwells, elevators or any other passageways. None of the delivery services offer a hoisting service. A delivery charge will be assessed for each time that a delivery is made to a single address.
Monday – Friday 10:00am – 2:00pm, Allow 4 to 5 days to get the order ready for pick up
Sat, Sun & Public Holidays Closed for PICK UP’s
As mentioned in the invoice but standard charges will be mentioned prior to shipping.
Metro: FREE SHIPPING to NSW Metro, VIC Metro, SA Metro, ACT Metro under below conditions
Regional & Other Areas: Depending on the product and location. Please ask for Quote prior to placing an order.
Other Areas: QLD, NSW, VIC, SA & ACT regional area shipping will be calculated separately and will be billed later once the actual delivery address will be provided. Auzie Furniture company truck does not service these areas and we do not provide installations or any other service such as in-home placement, assembly etc.
| Service | Other Amount | Delivery Charges |
| Standard Shipping – Regional | $0.00 — $500.00 | $50.00 |
| Standard Shipping – Regional | $501.00 — $1250.00 | $150.00 |
| Standard Shipping – Regional | $1250.00 — $1500.00 | $250.00 |
| Standard Shipping – Regional | $1501.00 — $2250.00 | $450.00 |
| Standard Shipping – Regional | $2251.00 — UP | $750.00 |
Some smaller pieces may be available for Driveway Delivery, a drop service delivered to you on your Driveway. A signature is required upon delivery. Items like mirrors, ottomans, benches, and nightstands are some of the items that may be shipped via Driveway Delivery. There are no additional services, such as in-home placement, assembly etc.
For more information on the delivery options that are available for our furniture, including shipping to NSW, VIC, TAS, SA and WA, please email: comm@auzie.com.au
Delivery rates are based on the driving distance from a Auzie Furniture warehouse. Our skilled team inspects and prepares each item before carefully assembling it (when necessary) and placing it in your home. A fee applies for all orders requiring assembly (Its customer responsibility to confirm prior to placing an order). For deliveries with more than two stairs, an extra “stairs” charge will be assessed $75.00 per set of pallets including GST.
VIC Regional: Varies we normally use TOLL or ALLIED Express quote can be obtained directly from them.
Some of our smaller furniture pieces as well as Direct Ship purchases are eligible for FedEx delivery using Standard Shipping. Shipping costs are based on the total retail value of the order plus any related, Oversize or Special Handling Charges that may apply. Furniture shipped via AUSPOST/ FedEx can be expected in five to nine business days. Signature is required upon delivery. There are no additional services, such as in-home placement, assembly etc. with FedEx delivery. Furniture items that are eligible for AUS/ FedEx delivery will be noted in the product’s description. Standard Plus shipping is not available for furniture shipped via AUSPOST/ FedEx.
Direct Ship purchases will ship separately, directly to you via Freight Companies standard service only, from the vendor. Freight Delivery may be used for some larger items. Separate Shipping Charges, Special Handling or Oversize charges will apply
A delivery surcharge or oversize charge will be added to certain items due to special handling and shipping requirements (size, weight, etc.). These charges will be noted by the retail price of the item to which they apply.
We currently ship to all AUS residential and business addresses in all states.
Certain items may not be eligible for Standard Plus shipping. These items include but are not limited to; art, lamps, mirrors, furniture, bean bags, certain accessories, any item with a length, width, height greater than 24” or any item that requires a delivery surcharge. We will contact you if there is an issue with your order. Shipping of some restricted items may cause a delay in the processing of your order.
SHIPPING CHARGES MAY CHANGE, WE HIGHLY RECOMMEND TO INQUIRE PRIOR TO PLACING AN ORDER.
Auzie Furniture does not offer international shipping at this time.
At Auzie Furniture, we strive to provide efficient and reliable shipping services to ensure your orders reach you in a timely manner. Please take note of the following delivery timeframe:
Orders are typically processed within 1-2 business days after payment is received.
Once your order has been processed, standard shipping times apply. For domestic orders once the goods are received from manufacturing into the warehouse, please allow 10-12 business days for delivery.
Please be aware that unexpected factors, such as weather conditions or customs delays may affect the delivery timeframe. We appreciate your understanding and patience.
Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.
If you have any questions or concerns regarding your order or the shipping process, please don't hesitate to contact our customer service team at comm@auzie.com.au
Thank you for choosing Auzie Furniture !
